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Dimple Design Studio

15% Instant Discount & Free Shipping in India on pre-paid orders (Valid till 30 Nov 2021)| Now Shipping Worldwide | Orders will be shipped within 7-10 working days | COD available
15% Instant Discount & Free Shipping in India on pre-paid orders (Valid till 30 Nov 2021)| Now Shipping Worldwide | Orders will be shipped within 7-10 working days | COD available

Refund/Exchange Policy

Domestic orders (India)

RETURNS & EXCHANGEAPPLICABLE CONDITION
Size issue and fabric damageProducts will be exchanged only for size issue and fabric damage.
Exchange within 2 daysYou need to apply for exchange within two days after receiving the package. Else the request will be terminated
Exchange ProcedureProduct should be well handled to be exchanged and unused with proper tags and labels. We take 12-15 business days for the procedure of exchange. Once we receive the product from the customer’s end, we get it checked properly and then process the exchanged size.
Custom OrdersThere will be no return/exchange in case of custom orders. Custom orders can only be prepaid.
Fitting issues beyond the marginsPlease note, we keep margins upto 3″ inside all outfits for any minor fitting issues. For fitting issues beyond the margins, we will exchange the outfit.
ReturnsReturns are possible only in case of fabric damage. There will be no refund, we will generate a credit note valid for one month.
Sale ItemsMerchandise bought in sale is not subjected to exchange or return.
Cancellation There is no cancellation for prepaid orders. In case of COD order cancellation, it can be done within two hours of order placed. After that no cancellations will be accepted.

A gentle reminder to all our customers, each piece is exclusively cut, made, and stitched for each individual customer. It goes through various processes before dispatching like finishing and packing. Our team put their soul and sweat into making of each product. Please make sure you are available or make someone available to receive your parcel ( especially in case of COD) We would be disheartened if an unintentional purchase is being made. All our hard work will be a waste of time and energy. We will be more than happy to serve you in the best possible way!!

International orders (Outside India)

RETURNS & EXCHANGEAPPLICABLE CONDITION
No exchange or returnsWe do not offer any exchange or return for overseas orders.
Product DefectIn case of any product defect please write to us on [email protected]

Tips for a hassle free purchase

Happy Shopping!

Customer care email id – [email protected]
Customer care phone number- +91-9116174114.

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