Dreamy Grey Velvet A-Line Set

Kurta length - 46"
Palazzo length - 38"
Stole length - 2.25 mtrs
Stole width - 22"

Color: Grey

Fabric: Micro Velvet

Wash Instruction: Dry clean only

Domestic orders (India)

1. In case of COD, products will be handed over once the payment is done.
2. We will not be responsible for shipping delays as parcel will be in best care of third party service.
3. Estimated delivery time is 7-10 working days excluding weekends.

International orders (outside India)

1. We do not provide COD (Cash on delivery) for International orders. Customers will have to make online payment.
2. Estimated delivery time will be 7-10 working days.
3. Tracking details will be shared on your given number.
4. You can track your order here or write us on orders@dimpledesignstudio.com
5. Courier partner will make 2 attempts for delivery at your doorstep.
6. DHL Express is our courier partner.
7. Please note, import duties and taxes will be borne by customers at the time of delivery.
8. All international cards are accepted.
9. Our mode of trade in the international market is CFR which is cost and freight paid by customers during order booking.

Customer care email id- contact@dimpledesignstudio.com

1. Exchange Policy

• Size Issue & Design Change: Exchange possible. For design exchange, a credit note valid for 3 months will be issued. 
• Time Frame for Exchange: Must apply within 2 days after receiving the package.
• Procedure: Product must be unused, with original tags and labels. We will arrange FREE pickup from our end. The exchange process takes 12-15 business days. 
• Limitation: Items exchanged or purchased with a credit note are not eligible for further returns or exchanges. Exchange is a one time process
• Custom Orders: No return/exchange for custom orders. These must be prepaid.
• Fitting Issues: Margins up to 3 inches are available for minor fitting adjustments.
• Combo Deals: No Exchange for Combo Deals.

2. Return Policy

• Applicable Conditions: Only for defective or damaged products (unboxing video is required). 
• Time Frame for Returns: Must inform within 2 days after receiving the package. We will arrange FREE pickup from our end. 
• Credit Note: A credit note valid for 3 months is issued; no refunds to the source account.

3. Cancellation Policy

• Prepaid Orders: No cancellations allowed.
• Cash on Delivery (COD): Cancellation within two hours of placing the order. No cancellations accepted after this period.

4. Refund Policy

• Refunds to Source Account: There are no refunds to the source account against sold merchandise. A credit note valid for 3 months validity is issued in case of return/exchange.

Contact Information

• For exchanges or returns, please submit your request here.
• Email us at contact@dimpledesignstudio.com